COVID-19 Info

COVID-19 (CORONAVIRUS) INFORMATION FOR RESIDENTS

Updated 6th June 2023

Residents are reminded to please phone the office on 03 9789 7987 as soon as possible to report a positive Covid test result.

Self-Isolation at the Log Cabin Park – Frequently Asked Questions

If you need to self-isolate, you should inform Log Cabin Park management. The Victorian Government advises that people who are isolating should not attend public places, including work, school, childcare or public gatherings. Food and other items you may require whilst at home can be ordered through online delivery services such as Coles and Woolworths. If you need assistance with this, please contact the office staff on 039789 7987

To minimise contact with others, it is important that self-isolating residents avoid communal areas and park facilities such as the laundry, BBQ area, playground, swimming pool, public telephone, and front office.

The Victorian Government advises that you should not allow other people in your home whilst in self-isolation. To minimise contact with others, avoid any contact with other residents, visitors, staff and contractors of the Log Cabin Park.

It is important that you let Log Cabin management know that you are self-isolated. The office is contactable via telephone on 0397897987, or email at info@logcab.com.au

We can accept rental or other payments via telephone using your credit card, or via electronic banking transfer. If you would like to check your balance owing before making payment, you can phone or email the office. Phone the office for further information.

If the maintenance problem is non-urgent, Log Cabin staff may wait until your isolation period has ended before entering your cabin to fix the problem. If the Maintenance problem is urgent (eg, an essential appliance is not working like a toilet or fridge, or essential service supply is interrupted, like power or water to the cabin; or the cabin is unsafe for any reason), staff may:

  • Discuss the Maintenance problem with you over the phone and provide advice so that you may be able to attend to the problem yourself; if unsuccessful, staff may
  • Provide you with alternative accommodation temporarily while we fix the problem. If this is not possible, staff may
  • Enter your cabin during your isolation period. Staff may request that you step outside onto the veranda, wear a face mask, open windows and doors to provide ventilation within the cabin.

You can report Maintenance problems by telephone to the office on 03 9789 7987, via email to info@logcab.com.au or click the Resident Services Tab / Ask for Help on the menu at the top of this page.

If you or another resident who has self-isolating becomes unwell, it is important to phone ahead to the GP or hospital to get advice.

If you have serious symptoms, such as difficulty breathing, call 000 and ask for an ambulance. Tell the operator that you are in self-isolation.

The Log Cabin Park will keep residents informed of any changes to operations by posting notices in the board outside the front office, notices in the laundry, by sending information via email, via SMS and by updating our website.

For the latest information please see the Australian Department of Health at www.health.gov.au or the Victorian Government Department of Health and Human Services: www.dhhs.vic.gov.au