Privacy Policy

Privacy Policy

Who we are

Our website address is:, the website of Robro Property Management Pty Ltd, which has the Log Cabin Park Accommodation business name.

What personal data we collect and why we collect it


Our website has disabled support for comments, therefore we do not collect any information this way.

Contact Forms and Application forms

Our website supports contact forms to allow you to Contact us and to express an interest to Buy a Cabin. The form you submit is processed to send an email to our business email address for attention.

Our website supports Rental Application Forms that allow you to apply to rent a cabin. We collect a variety of personal information through this form including names, contact details, addresses, photo identification, rental references and employment information about our customers and potential customers.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

From time to time, components of our website may use cookies to support website capabilities.

The website is not a membership site and self-registration has been disabled. Therefore, no cookie information is collected here.

IP Addresses

We do collect the potentially personally-identifying information like an Internet Protocol (IP) address or associated website redirection events for purposes of website security and improving website operations only.

Privacy Policy

Your privacy is very important to us. At Log Cabin Park Accommodation we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or marital status for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, protect our rights and process your rental application.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

We operate one website and it is our policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Log Cabin Accommodation Park collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site and the date and time of each visitor request. Log Cabin Park Accommodation’s purpose in collecting non-personally identifying information is to better understand how our visitors use its website.
From time to time, Log Cabin Park Accommodation may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website, to third parties such as Google.

Log Cabin Accommodation Park also collects potentially personally-identifying information like an Internet Protocol (IP) address or website redirection for purposes of website security and website operations only. Log Cabin Accommodation Park only discloses IP addresses under the same circumstances that it uses and discloses personally-identifying information, as described below, except that IP addresses are visible and disclosed to the administrators website.

Gathering of Personally-Identifying Information

Log Cabin Accommodation Park website users choose to interact with website in ways that require we gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who use our forms provide name and email address along with subject and message fields. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Method of Collection of Personal Information

In addition to information collected through the website, the Log Cabin Park Accommodation also collects information from check-in documentation, lease document and/or site agreements.  Information is collected at the Log Cabin Park office and/or via email, fax or post.

Security of Information

No employee is able to access information they do not require in the proper performance of their role.  There are passwords, firewalls and data encryption in place to restrict access to personal information to only those individuals who require it to perform their jobs.  Log Cabin Park does not sell or rent personal information to third party companies outside the Log Cabin Park, including overseas.

Log Cabin Park takes all reasonable security measures to protect your personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.

Aggregated Statistics

Log Cabin Park Accommodation may collect data about the behavior of visitors to its websites and use 3rd parties such as Google and to process it. For instance, we may monitor the most popular pages via Google Search or Google Analytics websites or use firewall services screened by the service to help identify and curb malicious attacks on our website. Therefore, we may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Log Cabin Park Accommodation does not store personally-identifying information on our website, potentially with the exception of the IP Address.

We do use Google Analytics for purpose of improving our website for operational efficiency, which if not blocked by the users browser, provides data to Google for aggregated statistics.

Disclosure of Personally-Identifying Information

Information collected from residents and prospective residents is relevant and appropriate for operating the Log Cabin Park Accommodation business.

When processing rental applications, Log Cabin Park Accommodation will disclose some personal information to a third party, namely the National Tenancy Database, and will contact referees provided by the resident in order to assess the application.

The Log Cabin Park may also disclose personal information to Government bodies including the Residential Tenancies Bond Authority and the Victorian Civil and Administrative Tribunal where required in the operation of the caravan park business.

Some personal information collected from residents will be disclosed to Log Cabin Park’s cloud-based property management software provider, NewBook.  This is primarily so that NewBook can provide customer support to the Log Cabin Park in the event of a problem with the software.  NewBook does not sell or rent personal information to marketers or unaffiliated third parties.  Their privacy policy can be found online at .

Log Cabin Park Accommodation is permitted, required or authorised by law to disclose personal information to a third party in certain circumstances.  The following list of circumstances is illustrative but not exhaustive. 

The Log Cabin Park Accommodation may use or disclose personal information where

  • Necessary to lessen or prevent a serious threat to life, health or safety of an individual, or to public health and safety. 
  • There is suspicion of unlawful activity or misconduct of a serious nature.

Accessing Your Personal Information  

You may request access to your personal information held by us by contacting our Privacy Officer (contact details above). In most cases we will provide you with access to your personal information but there are circumstances where we are permitted to refuse access and we reserve our right to do so. In most cases we will provide you with access to your personal information free of charge. However, we reserve the right to recover our reasonable costs of providing you with access to your personal information held by us. If we decided to charge you for accessing your personal information, we will notify you of this beforehand.

Correcting Personal Information

If you believe that we hold personal information about you that is wrong (which include inaccurate, out of date, incomplete, irrelevant or misleading), you may request that we correct the personal information. If you wish to make such a request, you should contact our Privacy Offer (contact details above).

Where we are satisfied that the personal information is wrong, we will take such steps (if any) as are reasonable in the circumstances to correct the personal information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Log Cabin Park Accommodation uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.


Ads appearing on our website (eg Buy a Cabin, Book a Cabin) are delivered by our website only. We do not use third party advertising partners (who may have set cookies) to advertise on this website.

Log Cabin Park Accommodation will not collect, use or disclose personal information for marketing purposes without permission.

Privacy Policy Changes

Although most changes are likely to be minor, Log Cabin Park Accommodation may change its Privacy Policy from time to time, and in Log Cabin Park Accommodation’s sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Complaining About a Breach of Privacy by Us
If you believe that we have acted in a manner that breaches your privacy (including under the Australian Privacy Principles) we recommend that you contact our Privacy Officer in the first instance.  If you believe that you have provided us with a reasonable opportunity to resolve your complaint but we have not done so, you may contact the Office of the Australian Information Commissioner (information about the OAIC can be found at: